Our storage provider is currently experiencing trouble that is causing slow loading and/or failed loading. This can impact playing, recording and uploading. We have opened a trouble ticket with them to get this sorted as quickly as possible. Update: 311/2021 2:10…

Our data center is currently experiencing connectivity issues. Uploading and other aspects of the site may experience service interruptions as this issue is being addressed. Update: 2/3/2021 9:00 amUploading issues have been resolved.

We are currently looking into an issue causing intermittent failed loading of recordings and possibly other pages. Update: 1/7/2021 10:25 amLoading issues have been resolved.

We are looking into service interruptions on the legacy website. Update: 12/13/2020 2:15 pmWe continue to work on the issues impacting the legacy site. You should still be able to access our new site at https://www.singsnap.com and use the service there.…

Hey SingSnappers, The day has finally come! We are ready to launch our brand new website, SingSnap 2.0. A lot of prep has been put into this transition and we don’t anticipate any issues. Captain Mark has however asked that…

We are looking into elevated rates or oops errors when trying to listen to recordings. Update: 12/01/2020 7:20 pmThis issue has been resolved.

We are currently looking into a service interruption. Update: 11/17/2020 11:45 pmIt appears to have been a temporary network issue and service has recovered now. Update: 11/18/2020 7:50 amWe are looking into a service interruption that we believe to be another network…

We are currently looking into a service downtime. Update: 10/15/2020 5:50 pmService has been restored, but we’re continuing to look into the root cause of this issue.

We are currently investigating an elevation in slow loading pages. Update: 10/14/2020 9:55 amOur system admins have worked on this issue throughout the night and will continue working on this issue today. Update: 10/14/2020 10:55 amWe have made some temporary system changes…

We will be performing some unplanned maintenance later today and the site will be offline for a short period. We will update here with details as we progress with the maintenance. Update: 8/05/2020 12:25 pm The site will be taken…