We’re seeing upload issues with our server. This is impacting the ability to save recordings (They are being sent to the Queued Uploads panel). Our development team is aware and is looking into the issue. Update: 01/29/2022 4:13 pm The…

We’re seeing connectivity issues with our data storage provider. This is impacting recording playback and uploading. We have opened a ticket with our provider to address this issue. Update: 01/06/2022 4:45 pmWe’re starting to see things recover and failed mixes…

We are in the process of retiring our legacy website and systems. While we did not anticipate any impact on our community an unforeseen issue with playing recordings made on our legacy system has been discovered. We are currently working…

We are currently receiving reports of trouble loading recordings and/or songs in the recorder. Our servers are running normally at this time. We are looking into things further, but we suspect a network issue is the root cause. Update: 10/20/2021 12:05…

We’re currently seeing an elevation in errors at our storage and data center provider facility. We have contacted our provider to investigate these errors. Update: 7/28/2021 12:05 pmThe site is now currently experiencing a complete service downtime. We have reported this…

We are making improvements to our Login System. If you encounter any difficulties in logging in to the website, please clear your cookies and try logging in again. If you still experience problems, please send us an email at support@singsnap.com.

The notifications system will be undergoing maintenance and upgrades for the next few days. During this time the new notification/message dot will be offline. UpdateAll work has been completed and notifications are back online.

Our storage provider is currently having some trouble with their system. They are working diligently on a fix for the uploading and mixing issues that have been intermittently occurring. Sorry for the inconvenience. The issues have been resolved.

Users recording with Firefox v87  may experience issues while reviewing recordings. If your recordings are being cut short, this is a result of the Firefox update. The developers are aware of the issues and are working to resolve it. In…

Our storage provider is currently experiencing trouble that is causing slow loading and/or failed loading. This can impact playing, recording and uploading. We have opened a trouble ticket with them to get this sorted as quickly as possible. Update: 311/2021 2:10…