Blog Archives

New Site Launch – Open

Hey SingSnappers, The day has finally come! We are ready to launch our brand new website, SingSnap 2.0. A lot of prep has been put into this transition and we don’t anticipate any issues. Captain Mark has however asked that

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Oops Errors – Resolved

We are looking into elevated rates or oops errors when trying to listen to recordings. Update: 12/01/2020 7:20 pmThis issue has been resolved.

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Site Down – Resolved

We are currently looking into a service interruption. Update: 11/17/2020 11:45 pmIt appears to have been a temporary network issue and service has recovered now. Update: 11/18/2020 7:50 amWe are looking into a service interruption that we believe to be another network

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Site Down – Resolved

We are currently looking into a service downtime. Update: 10/15/2020 5:50 pmService has been restored, but we’re continuing to look into the root cause of this issue.

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Slow Loading & Unscheduled Maintenance – Resolved

We are currently investigating an elevation in slow loading pages. Update: 10/14/2020 9:55 amOur system admins have worked on this issue throughout the night and will continue working on this issue today. Update: 10/14/2020 10:55 amWe have made some temporary system changes

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Maintenance Downtime

We will be performing some unplanned maintenance later today and the site will be offline for a short period. We will update here with details as we progress with the maintenance. Update: 8/05/2020 12:25 pm The site will be taken

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Site Down – Resolved

We are currently looking into a service downtime. Update: 8/04/2020 4:09 pm We have resolved the issue and the site is now running normally. Sorry for the inconvenience. Update: 8/04/2020 4:15 pm We have identified another related issue so this

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Slow Loading & Oops Errors – Resolved

We are currently investigating an elevation in Oops Errors and slow loading pages. Update: 7/26/2020 10:45 am We have resolved the issue and the site is now running normally.

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Site Down – Resolved

We are currently looking into intermittent service downtimes. Update: 6/2/2020 11:10 am We are continuing to investigate this issue. We’re having difficulty reaching our servers and believe this could be related to a network issue. We appreciate your patience while

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Unplanned Maintenance – Resolved

We will be performing some unplanned maintenance today as we continue to address the current issues with slow loading. We’re very sorry for the inconvenience and will do our best to complete this work as quickly as possible. Update: 4/30/2020

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