Blog Archives

Recording & Loading Trouble – Resolved

We are currently looking into service interruptions involving site wide loading issues. Update: 02/28/2017 1:30 pm Currently some site functions are down or not loading properly, including recording. We are still working to investigate the root cause. Update: 02/28/2017 2:15

Posted in Service Status

Oops Errors – Resolved

We are currently looking into reports of Oops Errors in the Record section of the site. Update: 02/01/2017 5:05 pm We’ve isolated and corrected the issue. Sorry for the inconvenience.

Posted in Service Status

Oops Errors and Service Interruptions – Resolved

We are currently looking into service interruptions and elevated error rates affecting the site. Update: 10/25/2016 5:13 pm The site has been taken offline while we work to address this issue. Update: 10/25/2016 5:24 pm The site has recovered. We

Posted in Service Status

Possible Issues On The Site – Resolved

Update: 10/21/2016 5:45 pm The DDoS attack causing the outages appears to have been mitigated and services have been restored. We will continue to monitor the issue and update here if another attack affects service on the site. — Currently

Posted in Service Status

Facebook Shared Recordings Not Loading – Resolved

We’re currently looking into an issue regarding shared recordings not playing on Facebook. We’ve reported the trouble to Facebook and we’re awaiting their response. Update: It appears Facebook has resolved this issue.

Posted in Service Status

Facebook Shared Recordings Not Loading – Resolved

We’re currently looking into an issue regarding shared recordings not playing on Facebook. It appears other services are also experiencing trouble. We’ve reported the trouble to Facebook and we’re awaiting their response. Update: It appears Facebook has resolved this issue.

Posted in Service Status

We’re Upgrading Chat!

We are in the process of upgrading our chat to a new system. We expect to have this ready and working within 36 hours. Thank you for your patience as we work towards improving your SingSnap Chat experience! Update: Resolved.

Posted in Service Status