The website will be undergoing maintenance beginning at 5 AM on July 10, 2023.   During this time you may encounter service interuptions or unusual behavior. We will update this page throughout the day and when the work is complete. Update:…

We have received reports of errors when trying to throw roses. The system is repporting there are insufficient credits, etc., This is a known issue and the development team is investigating. Please refrain from throwing roses until we have isolated…

We have received reports of site loading issues. This does not affect all browsers, consistently – so please try various ones. We are currently looking into the issue. We have identified a potential source and our developers are working on…

We have received reports of slow page loads and login issues. We are currently looking into the issue. We have identified a potential source and have contacted our server hosts to investigate. Our mobile apps are unaffected. You can get…

We’re seeing intermitted loading issues with our server. This is impacting the ability to login/load the SingSnap website. Our server hosts have identified the problem and are working on it. Our mobile apps are unaffected. You can get the app…

We’re seeing various loading issues with our server. This is impacting various areas of our website including recording and general loading. Our development team is aware and is looking into the issue. Update: 07/06/2022 10: 22 AM The root cause…

We’re seeing upload issues with our server. This is impacting the ability to save recordings (They are being sent to the Queued Uploads panel). Our development team is aware and is looking into the issue. Update: 01/29/2022 4:13 pm The…

We’re seeing connectivity issues with our data storage provider. This is impacting recording playback and uploading. We have opened a ticket with our provider to address this issue. Update: 01/06/2022 4:45 pmWe’re starting to see things recover and failed mixes…

We are in the process of retiring our legacy website and systems. While we did not anticipate any impact on our community an unforeseen issue with playing recordings made on our legacy system has been discovered. We are currently working…

We are currently receiving reports of trouble loading recordings and/or songs in the recorder. Our servers are running normally at this time. We are looking into things further, but we suspect a network issue is the root cause. Update: 10/20/2021 12:05…