Site Down – Resolved

We are currently looking into a service interruption.

Update: 11/17/2020 11:45 pm
It appears to have been a temporary network issue and service has recovered now.

Update: 11/18/2020 7:50 am
We are looking into a service interruption that we believe to be another network issue.

Update: 11/18/2020 9:00 am
We are continuing to investigate this issue. We appreciate your continued patience.

Update: 11/18/2020 9:00 am
We have a trouble ticket in with our data center to further investigate this outage. In the meantime our new beta site is still accessible. You can check it out at
https://beta.singsnap.com/
If you’re new to the beta site the following webinar will help get you started.
https://youtu.be/Bq2yNhWD4QA

Update: 11/18/2020 11:35 am
We believe the issue has been mitigated. We will continue to work with our data center and monitor things closely.

Update: 11/18/2020 7:15 pm
We are again seeing network issues that are causing service interruptions. We’ve had system admins at our data center all day looking into things along with our data center admins. We are working to restore service as quickly as possible.

Update: 11/18/2020 8:15 pm
This issue will be left open as we continue to investigate things. The site has recovered at this time and we’ll do our best to keep things running while the root cause is being determined and addressed.

Update: 11/20/2020 10:55 am
We are continuing to work on the issues impacting the site over the last few days. These issues are stemming from an intermittent hardware failure. While we perform repairs the site may be a little unstable. We will do our best to keep things running as smoothly as possible.

Update: 11/21/2020 10:00 am
These issues have been resolved.

Posted in Service Status