Blog Archives

Oops Errors – Closed

We are currently looking into an issue causing some users to see Oops errors. We appreciate your patience while we investigate. Update: 5/02/2016 5:15 pm The errors are isolated to the Achievements Program. We’ve taken the Achievements Program offline for

Posted in Service Status

Site Down – Resolved

We are currently investigating a service downtime affecting the site. We appreciate your patience while we investigate the root cause. Update: 4/26/2016 4:54 pm Service has been restored. We appreciate your patience while we worked to correct this issue.

Posted in Service Status

Loading Issues – Resolved

We are currently investigating a service interruption affecting the site. We appreciate your patience while we investigate the root cause. Update: 10/09/2015 9:03 pm We have identified the root cause and site programmers are working hard to restore service. Update:

Posted in Service Status

Oops Errors & Site Maintenance – Resolved

We are currently looking into a service interruption that is causing users to see Oops errors. Update: 10/01/2015 11:46 am Site programmers may need to take the site offline, for a short time, as we work to address this issue.

Posted in Service Status

Saving and Mixing Trouble – Resolve

We’re currently investing a service interruption affecting saving and mixing. Update: 09/28/2015 3:43 pm We have identified and corrected the underlying issue. Mixing is recovering and saving should be fine now. Sorry for the inconvenience. As always we appreciate your patience

Posted in Service Status

Loading Issues – Resolved

We are currently investigating a service interruption affecting the site. Update: 08/29/2015 8:31 pm The issue has been resolved, but we’ll continue to monitor things closely. Sorry for the inconvenience and thank you for your patience as we worked to address

Posted in Service Status

Site Down and/or Loading Slowly – Resolved

We are currently looking into intermittent service interruptions and service downtimes. At this time the underlying issue has not yet been identified. Site programmers are working hard to determine the cause. We appreciate your patience while we address this issue.

Posted in Service Status

Site Down – Resolved

We are currently looking into a service downtime affecting the site. Update: 07/25/2015 6:30 pmThe issue appears to have been a temporary network issue. All site services are currently operating normally. 

Posted in Service Status

Login Trouble on Google Chrome – Resolved

We have received several reports of login trouble resulting in a “Sorry, we could not process your request at this time.” error while using the Google Chrome browser. We have confirmed this is happening on the latest update to Chrome.

Posted in Service Status

Oops Errors – Resolved

We are currently looking into service interruptions affecting some pages. Update: 07/10/2015 10:28 am We have identified the underlying cause and site programmers are working hard to resolve this issue. Sorry for the inconvenience. Update: 07/10/2015 10:36 am The issue has been

Posted in Service Status