We have received several reports of login trouble resulting in a “Sorry, we could not process your request at this time.” error while using the Google Chrome browser. We have confirmed this is happening on the latest update to Chrome.…

We are currently looking into service interruptions affecting some pages. Update: 07/10/2015 10:28 am We have identified the underlying cause and site programmers are working hard to resolve this issue. Sorry for the inconvenience. Update: 07/10/2015 10:36 am The issue has been…

We are currently looking into a service interruption affecting mixing. Update: 06/04/2015 12:55 am The issue has been resolved. Mixing has recovered and all recordings should be mixed now. If you have a recording that failed to mix please contact SingSnapSupport.

The site will be down for maintenance between approximately 5:00 AM and 6:00 AM ET. Update: 06/02/2015 6:13 am We’re back online!

We are currently investigating a service interruption affecting saving and mixing. Update: 05/15/2015 3:05 pm The issue has been resolved. Recordings that received an Oops Error when saving may not be recoverable. We’re very sorry for the inconvenience.

We will take the site down for maintenance between approximately 2:45 AM and 3:30 AM ET. Update: 01/12/2015 3:44 am We’re back online!

We are currently looking into an issue resulting in the setup wizard hanging on step 4 “Performing Test”. As a temporary solution you can choose “No” when prompted to run the setup wizard. You should still be able to record…

The site is currently experiencing an unexpected downtime. Site programmers are currently working to restore service. Update: 10/09/2014 1:39 pm Service has been restored. Sorry for the inconvenience and thank you for your patience while the issue was being resolved.

We are currently looking into slow saving and mixing affecting some recordings. Update: 09/08/2014 10:32 pm Saving and mixing has recovered.

We are currently investigating backed up saving and mixing. Update: 08/19/2014 10:34 pm We are continuing to look into this issue. Sorry for the inconvenience. We appreciate your patience. Update: 08/19/2014 10:54 pm Saving and mixing is recovering and should…