We are currently looking into a service interruption affecting mixing. Update: 06/04/2015 12:55 am The issue has been resolved. Mixing has recovered and all recordings should be mixed now. If you have a recording that failed to mix please contact SingSnapSupport.
Blog Archives
Scheduled Maintenance
The site will be down for maintenance between approximately 5:00 AM and 6:00 AM ET. Update: 06/02/2015 6:13 am We’re back online!
Posted in Service Status
Saving and Mixing Issues – Resolved
We are currently investigating a service interruption affecting saving and mixing. Update: 05/15/2015 3:05 pm The issue has been resolved. Recordings that received an Oops Error when saving may not be recoverable. We’re very sorry for the inconvenience.
Posted in Service Status
Scheduled Maintenance
We will take the site down for maintenance between approximately 2:45 AM and 3:30 AM ET. Update: 01/12/2015 3:44 am We’re back online!
Posted in Service Status
Setup Wizard “Performing Test” – Resolved
We are currently looking into an issue resulting in the setup wizard hanging on step 4 “Performing Test”. As a temporary solution you can choose “No” when prompted to run the setup wizard. You should still be able to record…
Posted in Service Status
Site Down – Resolved
The site is currently experiencing an unexpected downtime. Site programmers are currently working to restore service. Update: 10/09/2014 1:39 pm Service has been restored. Sorry for the inconvenience and thank you for your patience while the issue was being resolved.
Posted in Service Status
Slow Saving/Mixing – Resolved
We are currently looking into slow saving and mixing affecting some recordings. Update: 09/08/2014 10:32 pm Saving and mixing has recovered.
Posted in Service Status
Saving and Mixing Issues – Resolved
We are currently investigating backed up saving and mixing. Update: 08/19/2014 10:34 pm We are continuing to look into this issue. Sorry for the inconvenience. We appreciate your patience. Update: 08/19/2014 10:54 pm Saving and mixing is recovering and should…
Posted in Service Status
Remix “Error A” – Resolved
We are currently performing maintenance on several recording servers. This may result in some recordings showing an “Error A” when trying to remix. Due to the nature of the maintenance you may not be able to remix some recordings. If…
Posted in Service Status
Setup Wizard “Performing Test” – Resolved
We are currently looking into an issue resulting in the setup wizard hanging on step 4 “Performing Test”. As a temporary solution you can choose “No” when prompted to run the setup wizard. You should still be able to record…
Posted in Service Status
Service Status for SingSnap (status.singsnap.com) 
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