Blog Archives

Site Down – Resolved

We are currently looking into a service downtime. Update: 10/15/2020 5:50 pmService has been restored, but we’re continuing to look into the root cause of this issue.

Posted in Service Status

Slow Loading & Unscheduled Maintenance – Resolved

We are currently investigating an elevation in slow loading pages. Update: 10/14/2020 9:55 amOur system admins have worked on this issue throughout the night and will continue working on this issue today. Update: 10/14/2020 10:55 amWe have made some temporary system changes

Posted in Service Status

Maintenance Downtime

We will be performing some unplanned maintenance later today and the site will be offline for a short period. We will update here with details as we progress with the maintenance. Update: 8/05/2020 12:25 pm The site will be taken

Posted in Service Status

Site Down – Resolved

We are currently looking into a service downtime. Update: 8/04/2020 4:09 pm We have resolved the issue and the site is now running normally. Sorry for the inconvenience. Update: 8/04/2020 4:15 pm We have identified another related issue so this

Posted in Service Status

Slow Loading & Oops Errors – Resolved

We are currently investigating an elevation in Oops Errors and slow loading pages. Update: 7/26/2020 10:45 am We have resolved the issue and the site is now running normally.

Posted in Service Status

Site Down – Resolved

We are currently looking into intermittent service downtimes. Update: 6/2/2020 11:10 am We are continuing to investigate this issue. We’re having difficulty reaching our servers and believe this could be related to a network issue. We appreciate your patience while

Posted in Service Status

Unplanned Maintenance – Resolved

We will be performing some unplanned maintenance today as we continue to address the current issues with slow loading. We’re very sorry for the inconvenience and will do our best to complete this work as quickly as possible. Update: 4/30/2020

Posted in Service Status

Slow Loading – Resolved

We are currently looking into issues with slow loading pages. Update: 4/29/2020 1:40 pm We have isolated and corrected the underlying issue and service should be recovering now. We will continue to monitor things closely. Update: 4/29/2020 1:42 pm We

Posted in Service Status

Slow Loading & Site Downtime – Resolved

We are currently looking into intermittent service interruptions. Update: 3/17/2020 11:20 am We are continuing to look into this issue. Things have stabilized now, but the root cause has not fully been determined. Intermittent issues can be very difficult to

Posted in Service Status

Site Down – Resolved

We are currently looking into intermittent system wide service interruptions. Update: 3/16/2020 11:55 am We are continuing to look into this issue. We appreciate your patience as we work to restore service. Update: 3/16/2020 12:35 pm We are continuing to

Posted in Service Status