The website is experiencing duet-mixing-related errors. Recordings are saving but remain ‘greyed’ out as they process. Outstanding image issues also remain that are related to the issues we experienced last weekend/throughout the week.
Both of these are being investigated/worked on by our development team. We do not have a current ETA for correction but all updates will be posted on the status blog.
We apologize for the inconvenience and we sincerely appreciate your patience.
Update: 12/04/2023 11:00 AM
The root cause has been identified and resolved. All services are now operating normally.
Service Status for SingSnap (status.singsnap.com) 